Online exam 8_07 business communication

Question 1 of 20
5.0/ 5.0 Points
__________ are recommended when you want to encourage an audience to collaborate and create content.

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A. Whiteboards

 

B. Video conferences

 

C. Slides

 

D. Podcasts

 
Question 2 of 20
5.0/ 5.0 Points
A(n. __________ is a very short story, usually a true one, that can bring a subject to life.

A. citation

 

B. anecdote

 

C. quotation

 

D. paraphrase

 
Question 3 of 20
5.0/ 5.0 Points
The question-and-answer session with the audience during your presentation __________.

A. helps you build your credibility by demonstrating your expertise and openness

 

B. does not allow you to deflect or address your audience’s criticism

 

C. undermines and trivializes the important parts of your presentation

 

D. does not allow you to emphasize and expand on important points

 
Question 4 of 20
0.0/ 5.0 Points
Which of the following is considered part of analyzing your setting?

A. Who are the key players?

 

B. What are the needs of your audience?

 

C. Will you be using your own computer to present slides?

 

D. How far do you need to move your audience before they act?

 
Question 5 of 20
0.0/ 5.0 Points
Which of the following would be the most effective way to begin a presentation on implementing a new training program?  

A. Our current training system is not up to par.

 

B. Are you aware that our training system is outdated?

 

C. Three out of five employees are not sufficiently prepared for their jobs by our current training system.

 

D. Training is very important to the success of our company.

 
Question 6 of 20
5.0/ 5.0 Points
For most business presentations, the main message should __________.

A. not include a solution to the problem discussed in the presentation

 

B. lead your audience to the intended outcome

 

C. not highlight what the audience will gain from the presentation

 

D. take the presenter’s rather than the audience’s point of view

 
Question 7 of 20
0.0/ 5.0 Points
The first step in the process of designing slide presentations is __________.

A. organizing the content

 

B. developing a template

 

C. identifying the type of presentation

 

D. creating a storyboard

 
Question 8 of 20
5.0/ 5.0 Points
A slide master __________.

A. is a word processing tool

 

B. enforces consistency in your visual elements

 

C. saves you time but runs the risk of inconsistent formatting

 

D. is useful as it allows you to cut and paste the formatting from one slide to the next

 
Question 9 of 20
5.0/ 5.0 Points
Which of the following guidelines should be followed for creating a template that supports effective visual communication?

A. Avoid templates with decorative, nonfunctional graphics.

 

B. Use highly ornate symbols as bullets.

 

C. Avoid including slide numbers.

 

D. Use dramatic color gradations on backgrounds.

 
Question 10 of 20
0.0/ 5.0 Points
Starting a presentation with a(n. __________ can be risky.

A. anecdote

 

B. quotation

 

C. question

 

D. statistic

 
Question 11 of 20
0.0/ 5.0 Points
In the context of designing slides, for which of the following is a bullet point layout inappropriate?

A. several examples of how a problem is manifesting itself

 

B. a paragraph describing the functioning of a piece of equipment

 

C. a list of possible solutions to a problem

 

D. the top three reasons for implementing a new process

 
Question 12 of 20
5.0/ 5.0 Points
If a slide deck makes “stand-alone sense,” then it means that the slide deck __________.

A. is comprehensible only by those people who have prior knowledge of the topic

 

B. includes every word the presenter plans to say

 

C. requires supporting documents like handouts for it to be understood

 

D. can be understood by anyone who reads it without the benefit of the presenter

 
Question 13 of 20
5.0/ 5.0 Points
If the intended outcome of your presentation is for your audience to approve funding for new teleconferencing hardware and software, then your presentation is __________.

A. informational

 

B. persuasive

 

C. instructional

 

D. collaborative

 
Question 14 of 20
0.0/ 5.0 Points
Hugh is asked to come up with a feasible solution for the increasing attrition in his organization. He has to explain his solution with the help of a presentation. Which of the following is true regarding the main message in Hugh’s presentation?

A. It must not highlight the solution that he has arrived at.

 

B. It must discuss all other problems in the organization along with attrition.

 

C. It should consider the audience’s viewpoint.

 

D. It should suggest the solution but not lead the audience into accepting it.

 
Question 15 of 20
5.0/ 5.0 Points
Rosie includes detailed text of her speech for a presentation on slides so that she can use it as her “speaking script.” This is __________.

A. a good idea, as this will give her the fluency required for the presentation

 

B. a good idea, as white spaces on slides are undesirable

 

C. a poor idea, because this layout will let the audience know what she is going to say in advance

 

D. a poor idea, since the audience can absorb more if the slides contain less information

 
Question 16 of 20
0.0/ 5.0 Points
Ellen is trying to get a sense of the overall structure of her slide presentation. She sketches headlines and ideas for the body of the slides on some Post-It notes, rearranging them as necessary. Ellen is creating a(n. __________ for her presentation.

A. template

 

B. storyboard

 

C. slide master

 

D. animation

 
Question 17 of 20
0.0/ 5.0 Points
Which of the following statements is true regarding the use of a document camera during a presentation?

A. It encourages the audience to collaborate, interact, and create content.

 

B. It helps with communicating complex material that people need to look at carefully.

 

C. It is used for presenting to a distant audience accessible by computer technology.

 

D. It can be used to share content that is not in electronic form.

 
Question 18 of 20
0.0/ 5.0 Points
__________ help you see the big picture of a presentation before you get too involved with creating individual slides.

A. Animations

 

B. Storyboards

 

C. Slide decks

 

D. Message headlines

 
Question 19 of 20
5.0/ 5.0 Points
Max is going to make a presentation to his boss regarding a flex-time schedule. Max knows that his boss does not accept arguments based solely on employee happiness or satisfaction. Which of the following would be the best approach for Max?

A. During the presentation, Max should stress that in a recent company survey the majority of employees were found to be in favor of a flex-time schedule.

 

B. During the presentation, Max should emphasize that work/life balance is one of the biggest issues facing corporate America today.

 

C. During the presentation, Max should relate anecdotal evidence from other companies that have implemented a flex-time schedule, showing how it has improved the lives of individual employees.

 

D. During the presentation, Max should provide research which shows that flex-time scheduling is directly related to increased productivity and decreased employee turnover.

 
Question 20 of 20
5.0/ 5.0 Points
The more specific your objective, __________.

A. the more time it will take to create an effective presentation

 

B. the longer your presentation will need to be to be effective

 

C. the easier it will be to create an effective presentation

 

D. the less persuasive your presentation will be

 

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